1. Is it possible to use Paypal even though I don't have an account?

Yes! You may still use Paypal even though you don't have a Paypal account. Paypal accepts all credit or debit cards, it is secure and safe. Once you confirm checkout on our website, you will be directed to the Paypal homepage. Simply choose the option " paying with a credit or debit card " and Paypal will guide you through the rest of this easy to use payment method.

2. What if an item I want to order is out of stock or I can't find it on your website?

No problem. If it is one of our existing designers we would be happy to order the item in for you. Please contact our sales team and we would be more than happy to discuss your requirements.

3. Do you offer discounts or promotions?

When you sign up to our newsletter you will have access to exclusive deals and promotions. You will also receive 10% off your first order.

4. Do you ship worldwide?

Yes, So Charming ships worldwide through a Royal Mail trackable method or TNT couriers. The cost of Royal Mail International postage is only £6.95 no matter how much you order. Our courier service prices vary depending on the destination country.

5. How do I return an item?

Returning an item is quick and easy. Just go to our website and fill out the returns form ~ we will do the rest

6. Is my item insured?

Yes, all orders shipped from So Charming are fully insured.

7. Do I have to sign for my delivery?

Yes, every item shipped from So Charming must be signed for.

8. How can I tell how long a necklace is?

We have a simple guide to show you the approximent length of a necklace with their sizes in inches, we hope this helps!